Terms of Service

Effective Date: June 4, 2026 · Last Updated: June 4, 2026

By using Life. Covered., you agree to these Terms of Service. Mary is an AI assistant — not a human — and should not be relied upon for medical, legal, or emergency decisions.

1. Acceptance of Terms

By texting (432) 220-3767 or using the Life. Covered. service in any way, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

Life. Covered. is operated by Hourglass Strategies LLC, doing business as Life. Covered.

2. Description of Service

Life. Covered. is an AI-powered family logistics coordination service. Our AI assistant, Mary, helps families manage schedules, pickups, reminders, and coordination via SMS and WhatsApp. Mary is an artificial intelligence — not a human — and her responses are generated automatically.

3. Eligibility

You must be at least 18 years old to use Life. Covered. By using the service, you represent that you are 18 or older. The service is intended for use by parents, guardians, and caregivers managing family logistics.

4. SMS and WhatsApp Messaging

By initiating contact with Life. Covered., you consent to receive automated text messages including service responses, reminders, morning briefings, and account notifications. Message and data rates may apply depending on your carrier plan.

You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. To re-subscribe, text START.

For help, reply HELP or contact us at support@lifecovered.app.

5. Free Trial and Subscription

Life. Covered. offers a 7-day free trial with no credit card required. After the trial period, continued use requires a paid subscription at the rates displayed at lifecovered.app. We will notify you before your trial expires.

Subscription plans:

Subscriptions renew automatically each month. You may cancel at any time by contacting us. No refunds are provided for partial months.

6. Acceptable Use

You agree to use Life. Covered. only for lawful family logistics coordination purposes. You may not:

7. AI Limitations and Disclaimers

Mary is an AI assistant. Her responses are generated automatically and may not always be accurate, complete, or appropriate for your situation. You acknowledge that:

8. Village Members

When you add a village member (co-parent, partner, grandparent, etc.), you represent that you have their consent to add them to your account and that they consent to receive messages from Life. Covered. You are responsible for obtaining this consent before adding any phone number to your account.

9. Privacy of Children

You represent that you are the parent or legal guardian of any children whose information you add to the service. You consent to the collection and use of your children's scheduling information as described in our Privacy Policy solely for the purpose of providing the service.

10. Intellectual Property

Life. Covered., Mary, and all associated content, branding, and technology are owned by Hourglass Strategies LLC. You may not copy, reproduce, or distribute any part of the service without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Life. Covered. and Hourglass Strategies LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to missed events, scheduling errors, or failure of reminders to deliver.

Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid us in the 30 days preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Hourglass Strategies LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may suspend or terminate your access to Life. Covered. at any time for violation of these Terms or for any other reason at our discretion. You may cancel your account at any time by contacting us or replying STOP.

14. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by sending a message to your registered phone number. Continued use of the service after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.

16. Contact Us

If you have questions about these Terms, please contact us: