Life. Covered. is an AI-powered family logistics coordination service. Mary is an AI assistant — not a human. We take the privacy of your family's information seriously.
Life. Covered. is operated by Hourglass Strategies LLC ("we," "us," or "our"), doing business as Life. Covered. Our service is accessible at lifecovered.app and via SMS/WhatsApp at (432) 220-3767.
We collect information you provide directly when using our service:
We do not collect photos, videos, biometric data, or health information.
We use the information we collect to:
Mary is powered by Claude, an AI assistant developed by Anthropic. Your messages are processed by Anthropic's API to generate responses. Anthropic's privacy policy governs their handling of data. We use minimal context — typically your last 5 messages and upcoming events — in each API call to minimize data exposure.
We do not use your personal information to train AI models.
We do not sell your personal information. We share data only with:
We may disclose information if required by law or to protect the rights and safety of our users.
Life. Covered. is designed for use by adults (parents and caregivers). We do not knowingly collect personal information directly from children under 13. Information about children (names, ages, school schedules) is provided by parents or guardians and is used solely to provide the coordination service. We do not share children's information with third parties except as necessary to deliver the service.
We retain your account information and message history for as long as your account is active. You may request deletion of your data at any time by texting STOP or contacting us at privacy@lifecovered.app. Upon cancellation, we retain data for 30 days before permanent deletion to allow for account recovery.
We use industry-standard security practices including encrypted data storage, secure API connections, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
You have the right to:
To exercise these rights, contact us at privacy@lifecovered.app or text STOP to (432) 220-3767.
By using Life. Covered., you consent to receive SMS and/or WhatsApp messages from us including service messages, reminders, and account notifications. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact privacy@lifecovered.app.
We may update this Privacy Policy from time to time. We will notify you of significant changes by sending a message to your registered phone number. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us: